Baseware FAQ Center

Dashboard

• Why is Baseware asking me to update Adobe Flash Player?
• What is Baseware?
• I am locked out of Baseware. How do I proceed?
• What are "My Beatport Subscriptions"?
• What is an encoder error?

Catalog

• Why can’t I see my content in the Catalog tab after I’ve uploaded it?

Account

• How do I change the password for my Baseware account?

Statements

• Understanding your .CSV export file
• Should I use my monthly statements to pay my artists?

Content Delivery

• Why am I unable to upload my release using the 'Content Delivery' tab?